I am sending this email to let you know how grateful we are to have received such wonderful service from one of your agents, which resulted in a successful sale.
Behind every property deal, there is often a human story that most people never get to hear about. We recently found ourselves in the unenviable position of having to sell a relative's property & having to act entirely on their behalf. Not having ever been involved in the sale of a property, we found ourselves daunted at the prospect & even wondered where to begin. We both work full time out of the area, & time is always against us.
Rosalind, you were absolutely wonderful, we want to thank you most sincerely for all the hard work you did on our behalf. For all the extra, over & beyond what was expected of you. We were going to come in to personally thank you, but by sending this email others (if this is read at your team sales meeting) will hear of your achievement & how you helped & guided us.
Thank you for all the effort, we can certainly recommend Bayleys In the North to others.
Ron & Jenny Heathcote
Changing home on the Coast?
We can thoroughly recommend the services of Rosalind of Bayleys in Orewa. From the moment she came to see our house in Maygrove Drive she played the part of a dedicated and enthusiastic Agent. She quickly appreciated all its attractive features and assured us that she would find and encourage suitable buyers; this she did and the sale met our best expectations. Every step of the process Rosalind acted in a conscientious and professional manner. We cannot speak too highly of our experience.
We wish to thank you for an experience we wont forget. Your professionalism and joyous personality won us over.
It was always a pleasure to see you to discuss relevant matters to the sale of our house. Nothing was a problem and your attention to detail enabled us to achieve the end result we desired. Over the years we have bought and sold a number of houses through different agencies and agents and found you to be the best we have experienced.
We would have no hesitation in recomending you to any future buyers and sellers.
Wayne and Nolene Thurlow
I just wanted to thank you so much for looking after my sister in law Rosemary in the sale of her house at 61 Wade River Road. You were mainly responsible for it being as stress-free as possible – providing advice and help far beyond the usual! Having bought and sold a few houses over 50 or so years we didn’t ever meet an agent as considerate and caring as you were. Rosemary is now happily in her new little flat and loving it! She is about to visit her daughter for a holiday – well earned I know – and she is happier than I’ve seen her in a long while.
Thank you again,
Margaret Thomas (nee Mount) Benson Rd, Remuera.
Purchaser survey March 2014
How satisfied were you with the information provided to you by the salesperson about the property?
Throughout the process, please rate the overall level of communication from your salesperson.
From your perspective is there anything we could have improved on during the purchasing process?:
John & Anna Obourne - Gulf Harbour
Vendor survey March 2014
How likely would you be to recommend your salesperson and Bayleys to friends and family on a scale of 1-10, with 10 being the most likely?:
10- Would STRONGLY recommend
How would you rate the presentation of your property in the marketing? :
Throughout the process, please rate the overall level of communication from your salesperson.:
Kerry McLaughlan - Tindalls Bay
I recently purchased a home in beautiful Orewa, Rosalind was the agent selling, I found her fantastic, very sincere, honest and always available sometimes at very short notice (sorry about that). It was a very quick settlement and time critical hence quite stressful at times, but Rosalind was extremely helpful and very professional . I would like to thank her for her generosity and beautiful welcome gift upon arrival. I would have no hesitation in recommending Rosalind to anyone whether selling or buying. I am now lucky enough to have Rosalind as a neighbour and friend.
Toni Rowe - Orewa
Recently we were in the position of wanting to sell our house, after having several appraisals by different Agents we picked Rosalind as she impressed us with her lovely friendly but very professional attitude both to us and our house, and to the precious 4 legged member of the household. We had absolute trust in Rosalind and she certainly came up to our expectations, she kept us informed all the way and had a sale for us in 35 days. Rosalind Rocks. We wish her well in her career and personally we recommend her very highly.
Ralph, Judy and Cassie Dillon - Gulf Harbour
Rosalind is that rare combination of total professionalism and sincerity. She works tirelessly for her vendors, but does so in a way that shows genuine interest and care for buyers. This is a rare combination in most professions, which is why it was so welcome a find during our recent house purchase process. We would not hesitate to engage Rosalind in any future residential sales.
Aaron and Debbie Peri - Stanmore Bay
Rosalind did her absolute best and achieved the best the property could realise in the current market. We push to the limit (price wise), and Rosalind got stuck in and did battle with the buyers to get to where we were happy. We know we were challenging at times but appreciate the effort that was put into selling our house.
Peter Sargent - Stanmore Bay
To Whom It May Concern
While we were selling our home, we found Rosalind to be very professional and pleasant to deal with.
She was always approachable and obliging at all times with any question that we had.
Our experience with her showed us she is very dedicated and knowledgeable of the real-estate industry, and with her great ideas and friendly nature she exceeded our expectations and the result was, we had a successful and enjoyable sale of our home.
We would have no hesitation in contracting Rosalind again to sell any property and would recommend her to anyone else to do the same.
Mike Reidy Builders Ltd &
C.B.A.N.Z. Committee Member Rep
As we were purchasing a property from South Africa - we had never set foot in the house, so relied on Rosalind to send us photos and other information that we needed to make a decision. Rosalind Warren attended to all our requests immediately and was literally available for us 24 hours a day. There were times we were having email and Skype conversations at 11pm in NZ time. Our agent went way beyond the call of duty in our opinion and turned a scary process into an easy process for us, especially considering the challenges of the different time zones and purchasing a property online.
Rosalind was extremely professional and always had a smile on her face despite doing some pretty difficult negotiations for us. In a nutshell we would highly recommend her to anyone looking to purchase a property from overseas.
Andrew and Heather Gartland - Gulf Harbour